Privacy Policy

At Savile Thobe, we value your privacy and are committed to protecting your personal information. Our goal is to provide you with an exceptional experience while ensuring your data is handled with the highest level of security and respect. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect

We collect the following types of information when you use our website or make a purchase:

Personal Information: This includes your name, address, phone number, email address, and payment details. This information is essential for fulfilling your orders, delivering your custom-made Thobe, and providing you with customer support.
Measurements: To create the perfect, made-to-measure Thobe, we may ask for your specific measurements. This data is stored securely and used solely for the purpose of crafting your bespoke garment.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. These cookies help us improve the functionality of our website and provide a more personalized shopping experience. You may opt-out of cookies through your browser settings, though some features may not function correctly without them.

How We Use Your Information

Your personal information is used in the following ways:

Order Fulfillment: To process your orders, create your custom Thobe, and provide you with the appropriate delivery details.
Customer Service: To respond to inquiries, assist with returns or exchanges, and address any issues you may have with your order.
Marketing: With your consent, we may send you exclusive updates, offers, or new collection launches. You may opt-out of marketing communications at any time by unsubscribing from our emails or contacting us directly.

How We Protect Your Information

We implement a variety of security measures to safeguard your personal data:

Encryption: All sensitive information, including payment details, is transmitted through secure SSL (Secure Socket Layer) encryption.
Data Security: We store your personal information on secure servers and protect it from unauthorized access through industry-standard security protocols.
Access Control: Only authorized personnel have access to your personal data, and they are required to maintain its confidentiality.

Sharing Your Information

We respect your privacy and will never sell, rent, or share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (such as shipping companies or payment processors) to complete your order. These parties are obligated to keep your information secure and use it only for the purpose of providing the requested services.
Legal Compliance: We may disclose your information if required by law or in response to legal proceedings, to protect the rights, property, or safety ofSavile Thobe, our customers, or others.

Your Rights

As a customer, you have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: If any of your personal details are incorrect or outdated, you can update them.
Deletion: You may request that we delete your personal information from our records, subject to any legal obligations we may have to retain certain data.
Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your privacy.